1st Line Helpdesk Support Engineer

Latcom Plc
10 Dec 2018
29 Dec 2018
Contract Type
Full Time
1st Line Helpdesk Support Engineer is required to be based in my client's Northampton office.

Job purpose:

* To ensure my client's IT Helpdesk is operating efficiently by providing a fast, polite and efficient response to all staff.

* All IT calls should be logged and then dealt with promptly or assigned to an appropriate 2nd or 3rd line support person.

* Ensure full communication with end users on the status of IT support calls.

Skills required:

* Previous 1st Line Helpdesk Support Engineer

* Excellent communication and people skills

* Active Directory (AD)

* General Hardware, Software and Networking skills

* The following skills highly desirable: Microsoft Office 2007/2010/2013/2016.

Please send in your CV if you have the above skills

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