Money Advisor - Cirencester, Gloucestershire

Recruiter
BROMFORD GROUP
Location
Cirencester
Posted
29 Nov 2018
Closes
23 Dec 2018
Sector
Charity
Contract Type
Permanent
Hours
Full Time
Salary Details: Circa £19,000 - £24,000 per annum dependant on experience

We’re looking for a Money Advisor to join our team in Gloucestershire, someone to provide debt and money advice to customers who may have a tenancy or a mortgage.
We want our communities to be great places that inspire people to be the very best they can be, and that's where this role fits in.
What’s the role?
* Provide debt and money advice to a range of customers who may have a tenancy or a mortgage * Proactively identify trends and local issues and support your team of Neighbourhood Coaches and customers to navigate these * Help customers to financially prepare for and maintain a tenancy with Bromford – this advice will range from budgeting to providing guidance on debt and money management.What will I have to do?
* I’ll be friendly, approachable and knowledgeable – able to build trust with the customer and work with them and other agencies to resolve any issues * I’ll have great conversations to find out root cause of financial issues and have the ability to coach customers to alter their spending behaviour * I’ll carry out preventative work to reduce debt * I’ll work with customers to assess their potential income to ensure they are financially better off when moving into work * I’ll provide advice on benefits that a customer may be entitled to and have a good all round knowledge of these, including in-work, out-of-work and disability-related benefits * I’ll use my investigative and problem solving skills to provide innovative solutions * I’ll be a team player with a great positive attitude and live our DNA.What do I need to be successful?
* I’ll have a thorough knowledge of welfare and other benefits and an understanding of the implications of Welfare Reform * I’ll have a knowledge of organisations that provide other support, including grants * I’ll have an empathetic approach – but with the ability to give ‘tough love’ where necessary * I’ll build effective relationships based on trust and respect and be a great ambassador for Bromford * Previous experience of managing, negotiating and reducing debt is very desirable, but not essential.How will you measure my success?
* We’ll get great feedback about what you do from customers, colleagues and partners * We’ll have evidence that your records are compliant, accurate and up to date * You’ll manage a large case-load and achieved positive outcomes for clients, including renegotiating debt repayment terms * You’ll reduce levels of debt * You’ll increased payments of rental income by customers referred to you * You’ll enable clients to maximise their income * You’ll actively assist customers back into work by giving great money advice * You’ll successfully work with partners and other agencies where appropriate to achieve successful outcomes.
Closing date for applications will be Monday 10th December 2018 with interviews taking place on the 20th December.
This is an exciting time to join Bromford. We’ve been named as a top 3 best place to work in the UK by Glassdoor and we’ve merged with Merlin Housing to create a new Bromford, meaning even more new homes, opportunities and relationships. We’ve set aside a joint investment of £1.5b as we plan to build 14,000 new homes over the next decade.
Our colleagues tell us they really value the benefits we offer, see the full list here. You can learn more about Bromford and what it’s like to work here by visiting and following us on Glassdoor, Twitter and LinkedIn.
Bromford Housing Group is committed to recruiting with care and safeguarding employees and customers, as a result we will carry out pre-employment checks. The nature of these checks will vary according to the role applied for, and may include details of current/previous employment, unspent criminal convictions, education and proof of relevant qualifications. Bromford Housing Group will also be asking for references for everyone who is offered employment with us. All employees will be asked for evidence of their right to live and work in the UK - further information is available on the UK Government website.
We do not require recruitment agency support at this time - all speculative CVs will be treated as a direct application

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