Customer Service Team Leader

Recruiter
Rise Technical Recruitment Ltd
Location
Poole
Posted
01 Dec 2018
Closes
22 Dec 2018
Contract Type
Permanent
Hours
Full Time
Customer Service Team Leader



Poole



£30,000 + Training + Pension + Holiday + Share Save + Bonus



An excellent opportunity to join a global manufacturing company that is rapidly expanding and that can offer you an interesting and challenging role, where you can add your own ideas in to the team, and the potential to progress your career.



The company specialise in the design and manufacture of components for a range of industries and markets. They pride themselves on their high levels of service and are going through a period of growth due to the continued demand for the company's products and now due to expansion they are looking for a Customer Service Team Leader.



In this role you will be managing the customer service and refurbishment teams. You will be leading them to provide a high level of service to all the companies customers and look to continually improve the levels of service through your own ideas and KPI's.



The ideal candidate will have a background in customer service and management or supervisory experience who wants to take on the challenge of working in an engineering company. Anyone with experience in a manufacturing, production or engineering company are encouraged to apply.



This is a great opportunity to join a rapidly expanding company that can offer you technically interesting role and the chance to lead and develop a team in a supportive and progressive environment.



The Role:

*Manage the customer service and refurbishment teams.

*Lead and develop the teams service levels and KPI's

*Look to continually improve the service to customers

*Dealing with all new and existing customers quires and orders



The Person:

*Customer Service background

*Management or supervisory experience

*Ideally have worked in a manufacturing, production or engineering company but not essential



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