Senior Service Desk Analyst

Recruiter
Hello Recruitment Associates
Location
Birstall
Posted
10 Dec 2018
Closes
19 Dec 2018
Contract Type
Permanent
Hours
Full Time
Senior Service Desk Analyst - Birstall , West Yorkshire - up to £20,000 per annum

Hello Recruitment are pleased to be recruiting a Senior Service Desk Analyst for a telecoms business with sites across the country.

The Senior Service Desk Analyst will provide support for incident resolution and request fulfilment that is customer focused in the delivery of service excellence and continual service improvement.

The Senior Service Desk Analyst is an experienced individual who will support the team in line with individual team objectives and goals. They will adopt a customer centric approach and be accountable for delivering value to the customer and the customer relationship.

The client is looking for someone who has experience with Windows 7/8/10, Office 365, Citrix Products and applications, minimum 1 year of Service Desk Experience

This will be logging and qualifying the issues as well as solving them as they release very little to the 2nd line.

The salary will be up to 20k for the right person. Please apply today

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