IT Support Technician

Recruiter
HRGO Recruitment Ashford
Location
Canterbury
Posted
28 Nov 2018
Closes
17 Dec 2018
Contract Type
Permanent
Hours
Full Time
Are you passionate about IT? Do you spend your spare time fixing computers for your friends and family? Wanting to take your next step on the career ladder? If you have relevant industry experience and technical knowledge then this could be the role for you!

We are proud to be assisting a rapidly growing organisation in their search for a IT Support Technician, this is brand new role due to expansion. Immediate interview and start available..

Main duties:

* To work directly with the IT Manager, providing support to 50 members
* Use a variety of industry-specific software packages as well as standard technologies
* First responder to desktop support queries
* Troubleshooting of both hardware and software
* Daily management of helpdesk support tickets
* Reporting all software bugs to vendors
* Advising users of the best practice and supported workarounds
* Liaising with other members of the Support Team

The person:

* Must be educated to degree level in an IT or related field
* Must display a passion for IT both in your work and home life
* Is enthusiastic about new IT concepts and/or software
* Previous experience in an IT support role is desirable but not essential
* Good customer-facing manner
* To be adaptable across a range of tasks
* Possess a willingness to learn

The hours of this role are 9am – 5:30pm, however the successful candidate must be flexible to meet the needs of the business.

The salary for this role is up to £23k, depending on experience.

If you are interested or would like further information please email Carly James on or call the office on (Apply online only)

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