Credit Control Assistant

Grafters Recruitment Consultants Ltd
08 Nov 2018
30 Jan 2019
Contract Type
Full Time
The role of the Credit Control Assistant is to manage the International accounts, assessing their credit ratings, setting credit limits (after liaising with the Accounts manager), collecting payments and chasing up outstanding accounts. The role also involves setting up payment plans, writing letters, liaising with the Accounts Manager, the dispatch team and communicating with customers.

Required Skills:

Credit Control experience is essential.

• Excellent communication and analytical skills.

• Qualifications to include good passes in GCSE Maths and English, plus some higher level qualifications.

• Able to meticulously assess accounts and liaise with customers and staff.

• Accurate and efficient administrator.

• Confident telephone manner.

• Computer literacy combined with accuracy is essential.

• Very confident using Excel.

• Team worker: flexible and enthusiastic.

• Uses own initiative.

• Pleasant, organised, tidy and works to deadlines.

• Bright, quick to learn.

• Methodical.


• Required: Fluency in English.

• Other languages: Spanish, French and Italian are not essential but an advantage.

Job Description:

• Chasing overdue monies.

• Reporting to the Credit Control Manager.

• Liaise and update The Credit Control Manager on a daily basis regarding problematic customers.

• Liaise with internal staff.

• Liaise with UK agents via telephone and email.

• Using ‘Access’ and I Level the in-house computer systems.

• Usage of ‘The Collection Service’ letter system for chasing debt.

• Telephone calls and emails to customers.

• Running weekly debtor reports.

• Credit checking new customers using the online database and setting limits.

• Putting customers ‘on-stop’ as and when required.

• Booking invoices into electronic diary and updating this daily.

• Taking customer credit card payments via the PDQ.

We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel

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