Business Support Officer

Serco Leisure
06 Dec 2018
09 Dec 2018
Contract Type
Full Time
Service Area: Housing Needs


Full Time (37 hours)

Location: Peterborough

Salary: From £16,800


Serco works in a strategic partnership with Peterborough City Council in the heart of the city, to transform the quality of local services for our citizens. We currently have an opportunity to join our team as a Business Support Officer.

Reporting into the Team Manager you will be responsible for providing business support to the Housing Needs Team, ensuring the efficient and effective operation of the service.

Full training will be provided but it will be beneficial for the successful candidate to have previous experience in a similar environment

Main Responsibilities

Manage the inbox for the Housing Needs Service
Manage the Incoming and Outgoing Post
Prepare Paperwork for the payment Rent Deposits
Raise Invoices and Purchase Orders on behalf of the Service
Take minutes at the Housing Needs Team Meetings as well as Board Meetings.
Arrange Meetings on behalf of the Head of Service and his Deputies.
Maintain accurate records
Ad hoc administrative tasks including but not limited to photocopying, scanning, filing (electronic and paper), data entry, updating of databases, telephone answering


Experience of diary management
Experience of Minute Taking
Excellent organisation skills with good attention to detail
Excellent keyboard skills
Ability to communicate effectively
Experience of using Microsoft/Google packages
Ability to develop good working relationships with a wide and diverse range of people.
Experience of using Agresso to raise invoices although not essential as full training will be given.

****Serco actively promotes work based learning and development and will work in conjunction with individuals to build a development plan for their career****

As well as a chance to develop personally we also offer the following benefits:

Assisted funds to study
Childcare Vouchers
Discount on mobile phone providers
Theme park discounts @ Merlin attractions
On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is committed to equal opportunities and requests any potential applicant to contact the Serco Recruitment Team on 0345 010 4000 (select option 1) as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward.

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