Technical Project Manager
Don’t just follow digital trends. Help create one. American Express is embarking on an exciting transformation driven by an energetic new team of high-performers. This is a great opportunity to join the Global Network Technology (GNT) team where we partner with the Global Network Operations (GNO) team to allow banking institutions globally to issue American Express cards and process their transactions. In addition, the GNT team is responsible for delivering an operationally secure and commercially robust payments network within a strong governance framework. The GNT team develops innovative network products and capabilities, with a particular focus on enabling payment technologies such as EMV, contactless and mobile NFC, and delivering enhanced value to all American Express issuers and merchant acquirers. The successful applicant for the Scrum Master/Technical Project Manager role will be part of team involved in designing, developing, implementing, and operating solutions that scale to the demands of a global organization. This is a unique opportunity to showcase your technical and delivery skills as a core member of an established team. Responsibilities:
Schedule (Full-Time/Part-Time): Full-time
Manages delivery of application services and solutions in support of key initiatives by working closely with Product Owners, Scrum Masters, Solution Architects, and Engineers.
Works with other Scrum Masters/TPMs to maintain delivery between planned sprints/iterations and dependent teams.
Serve as a subject matter expert for the team’s work across multiple engineering, infrastructure and third parties.
Work within and across tech and business units to prioritize, plan and execute the development schedule for new capabilities.
Breaks down barriers and shields the team from impediments that hinder progress against sprints and Program Increments.
Assigns resources to activities and monitors delivery metrics.
Manages and escalates risks, issues, and changes tied to delivery.
Conducts routine Sprint/Agile ceremonies on a regular cadence.
Significant technical project management experience.
University Degree in Computer Science, Computer Science Engineering, or other Technical discipline; or equivalent work experience.
Experience managing Agile, Scrum or other rapid application development teams to deliver technology solutions that meet customer expectations for timeliness and quality. Includes methods such as Lean, XP, Kanban, Scrum, Programmer Anarchy and scaling methods such as SAFe/Nexus.
Experience managing project budgets, resource planning/management, and reporting.
Excellent oral and written communication skills; ability to effectively communicate across technical, business, and third-party stakeholders.
Strong relationship manager.
Experience in clarifying objectives, dealing with ambiguity/under-defined problems, and advocating for simplification.
Demonstrated willingness to learn new skills and technologies.
Ability and comfort with working independently and making key decisions on project
Ability to view the end-to-end process and understand downstream, upstream.
Effects of implementing change and plan appropriately to compensate and/or overcome this when necessary.
Proven ability to manage change in dynamic, ambiguous environment and ability to influence without direct authority among peers and with leaders.
Relevant Certifications (e.g. PMI, Scrum Master (CSM), etc).
Infrastructure experience (servers, virtual machines, containers, databases, and networking concepts).
Relevant collaboration and project management tool experience (e.g. Slack, Confluence, Rally, etc.)
Health care scheme
Defined contribution pension plan
Core holiday allowance with opportunity to buy or sell additional days
Car Allowance/Company Car Option
A range of flexible benefits to choose from designed to suit your lifestyle: healthcare plan options, health assessments, critical illness coverage, cycle to work, season ticket loans
Employee Discount Portal
Back up childcare/adultcare
Onsite facilities include; Fitness classes, Health Checks, Digital Health Kiosk, Physiotherapy, Healthy Living Nurse, Wellness Studio, Costa Coffee and subsidised staff restaurant
Schedule (Full-Time/Part-Time): Full-time