Service Delivery Engineer (IT Support)

Recruiter
Brightwork
Location
Glasgow
Posted
07 Dec 2018
Closes
10 Dec 2018
Contract Type
Contract
Hours
Full Time
We have an excellent opportunity for an experienced Service Delivery Engineer to join our client, a large public sector organization in Glasgow City Centre on an ongoing temporary assignment. Working within the IT service department, the successful candidate will work with the team to provide an integrated technical service to meet the needs of all internal stakeholders. Duties will include: - Providing first-to-third line desktop support - Tracking and processing all requests in line with internal and predefined SLA's - Monitor IT systems to ensure business critical systems are operating at optimal performance - Assist with the decision making process relating to departmental purchasing of equipment The successful candidate will have experience working within a similar role and will be able to demonstrate a knowledge of SCCM, Citrix application and Apple remote desktop. You will have excellent communication skills and be confident liaising with stakeholders across the organization. Please note that due to the nature of our clients organization, the successful candidate will be required to be a member of the Disclosure Scotland PVG Scheme. If interested, please send your CV to Emma Ferguson at Brightwork - Brightwork Ltd are operating as a Recruitment Business for this temporary vacancy.

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