Client Accounts Manager (Residential Property Letting)
Client Accounts Manager Be part of a Professional Team! – Cullen Property is a successful Letting Agent Registered residential property investment, letting and management agency with an excellent reputation and standards. A MODERN lettings agency done the right way!!! Cullen Property is one of the prime property management businesses in Edinburgh. We are a professional, customer-centric, staff-focussed, innovative, and growing business; the future looks bright! We are looking to recruit a motivated, ambitious and energetic Client Accounts Manager to join our established and professional accounts team and provide a first-class property accounts service to our landlord clients and tenant customers. We offer an excellent work place environment, an industry leading remuneration and benefits package, and the opportunity to be part of a professional, happy and cohesive team. Responsibilities and Duties; Report directly to the Senior Client Account Manager Setting up tenant Direct debit instructions using BACSWAY software Setting up of tenant rent ledgers and timely collection of rent by Direct Debit Generating and processing purchase invoices and paying contractors in a timely manner via Bankline Processing and checking rental statements and making payments to Landlords in line with our Terms and Conditions Daily and month end bank reconciliations Lodgement of deposit funds with TDS in a timely manner for new tenancies Processing and releasing deposit funds held at end of tenancy Processing end of tenancy details for utilities. Working alongside colleagues in the Property Management team to assist and resolve queries Adopting a positive culture of professional behaviour and customer care at all times Maintaining a close co-ordination with other departments in the business Assisting the New Business dept with all financial aspects of property refurbishment and purchase Processing of annual insurance renewals and all compliance documentation Preparing HMO Licence applications and all supporting documentation Conducting viewings (as may be required) Qualifications and Skills; Must have relevant previous financial related experience Proven background in lettings and property management Must hold ARLA Level 6 (or equivalent) industry qualification or be willing to obtain A passion for finance is vital for this opportunity Confident and highly professional communication skills Solid understanding of all financial aspects of property letting Ideally have knowledge of SME Professional software although not mandatory as full training will be provided Complete integrity! A desire and drive to be successful Driving licence Benefits; Empowered flexibility to manage your own activities to meet the aims of the role Opportunity for growth and progression within the company CPD and personal development Attractive pension, life cover and private health cover Use of company pool cars for viewings Required Experience; Financial Services: 3 years Residential Property: 2 years There is a 3-month probation period, and salaries are reviewed each December, at which time a full Personal Development & Review is undertaken for each staff member. If you are interested in finding out more details, including a full job specification, then please send your C.V. via the link below. We look forward to hearing from you!