Service Engineer

Hugo Technology
07 Dec 2018
10 Dec 2018
Contract Type
Full Time
Service Engineer (Medical Equipment)

Bromsgrove – Worcestershire

Salary negotiable based on experience, plus opportunity to achieve a quarterly bonus

About the Company:

Hugo Technology was established in 2001 and works in partnership with pioneering medical device Original Equipment Manufacturers (OEMs).

They offer a comprehensive service which includes the testing, calibration and repair of a wide range of medical equipment, from liver transplantation, CT injection, enteral feeding and infusion devices, to renal dialysis, patient monitoring, ophthalmic and specialist surgical equipment.

As of 2018, the company has a strong customer base, has 3 business premises with a workforce that has grown to nearly 60 team members throughout the UK and Internationally. Work is carried out at purpose-built premises or by Field Service Engineers.

Due to continued growth, Hugo Technology is now looking for a Service Engineer at their Head Office Workshop in Bromsgrove.

About the Service Engineer Job:

The successful applicant will report into the Service Delivery Manager for direction and support and be responsible for assessing, maintenance, servicing and repairing medical equipment to achieve forecasted outputs.


* To ensure that service level agreements are met for customers serviced by our back-to-base workshop, including repair turnaround times, reliability, and preventive-maintenance completion.
* Complete all service paperwork and documentation to the agreed standard.
* Responsible for maintaining work area and test equipment in a safe, compliant and tidy condition.
* Maintain compliance to all company standards and adhere to stated policies and procedures relating to Health & Safety and Quality Management.
* To proactively seek to improve the process and service delivery provided by Hugo Technology Ltd.

The ideal Service Engineer will be:

* Qualified to ONC or equivalent in electrical/electronic engineering.
* Previous experience in an engineering or technical maintenance discipline.
* Background in electronics is desirable.
* A competent “hands on” service engineer with a “can do” attitude, and the ability to problem-solve effectively and efficiently.
* Ability to work unsupervised and use own initiative.
* Flexible and self-motivated, with the ability maintain and achieve service targets and deadlines.
* A professional team player who is self-motivated and possesses excellent communication skills.

Why you should work for Hugo Technology:

This company is rapidly expanding in an exciting industry, so career growth opportunities are realistic for the right people. They offer a forward thinking and friendly work environment that is built on professionalism, respect, quality and adaptability, you will be supported and encouraged every step of the way.

Expect a competitive salary with the opportunity to achieve quarterly bonus + a great benefits package and all the other perks you would expect from a company of this calibre.

How to apply

If you have the desired electrical / electronic engineering skills and experience and would like to be considered for this Service Engineer opportunity, click ‘apply’ and watch out for an email explaining the next steps to complete your application. You will need to log into your account and complete the online application questions to be considered. It is also recommended that you attach a cover letter to support your application.

You must be eligible to work in the UK

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