2nd Line Technical Support Engineer

Rebel Recruitment Limited
07 Dec 2018
10 Dec 2018
Contract Type
Full Time
2nd Line Technical Support Engineer/ Junior Systems Administrator


Headline: 2nd Line Technical Support technician, helping to support internal users on basic IT issues.
Location: Stratford Upon Avon (you MUST be able to drive)
Package: £22k - £25k + excellent benefits (bonus, pension, health etc.) + Working from home!
Ideal candidate: Must have a genuine interest in I.T, amazing communication skills, evidence of strong prioritisation skills. Career-changers welcome!

Overview of the role!

I’m on the search for a 2nd Line Technical Support Engineer/ Junior Systems Administrator who will be spearheading technical support in Stratford Upon Avon.

No doubt… This is a great place to accelerate your career, the company have a great track record of taking people on and giving them challenging and technical progression opportunities. Whether it be specialising down the security route, networking area or even the DevOps function… the scope is vast!

The ideal candidate would have exposure to 2nd line support, ideally coming from a small team where you’ve had your fingers stuck in many pies; undergoing some server work and project work etc.

If you're currently the technical mind alongside your manager or you feel you've had less exposure than you would have hoped and now you’re looking to train up in this regard then this role would be a great oppurtunity for you.

Skills & experience:

* Networking & Server Skills – DNS / DHCP, Windows Server 2008 / 2012

* Group policy and Active Directory.

* Experience of 1st, 2nd and either 3rd line support or exposure to Server related issues

* It is advantageous, you have some exposure to Project work on a 2nd line level.

* Experience with Monitoring tools, Windows 7/10, Office 2010/ 2013/ Office 365.

What’s on offer?

* Salary: Up to £25K (depending on experience) + a good benefits package once you’ve passed probation.

* This opportunity will allow you to work from home 2-3 days a week.

* Some of these benefits, you can choose whether you’d like to ‘cash in’ to increase your salary by approx. 8-10%.

* They are willing to double employee pension contribution up to a maximum of 8%.

* Private Medical Insurance.

* There may also be opportunity to grab a bonus of up to 10% of your basic pay.

* This is not a desk bound role and you would need to have excellent customer facing skills.


If you feel you’d be a good match for the role, please apply now. If you would like to find out more, please feel free to call me on (Apply online only) - Jamal.

2nd Line Technical Support Engineer/ Junior Systems Administrator

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