Quality control technical administrator

Cordant People
07 Dec 2018
10 Dec 2018
Contract Type
Full Time
Quality Control Technical administrator

Main Duties

Product Responsibility:

* Ensuring the quality of products by inspecting incoming stock for its consistency and compliance.
* Product testing within the FSC laboratory to ensure products meet the required standards.
* Liaising with suppliers to resolve any product issues.
* Building relationships with independent test companies, including making site visits and ensuring the products are tested to meet the latest international standards.
* Working closely with the purchasing team to create new product opportunities and introductions, including the design and integration of new products into the range.
* Creating technical product documents for the business.
* Troubleshooting quality issues by identifying the root causes of RMA’s from customers, reporting quality issues and managing through to resolution.
* Help develop and deliver product training information on new and existing products, standards and test methods.
* Keeping up to date with changes to relevant standards and regulations.

Process Responsibility

* Continuously review quality control processes to drive improvements in products, packaging and service
* Preparing standardised work procedures and communicate them to relevant departments
* Create and complete supplier auditing documentation
* Ensuring test data is recorded accurately and documentation is filed correctly and available for future reference
* Maintaining calibration records for all testing and instrumentation equipment in the lab


* Desire to learn and develop knowledge of products, procedures, applicable standards & regulations.
* Exceptional attention to detail
* Proven logical problem solving and analytical thinking capability
* Experience in data recording and handling
* Strong verbal and written communication skills with the ability to share and relay technical information to a variety of audiences
* Passion for quality and maintaining high standards and best practice
* Positive attitude and approachable manner
* Confident ability to use the Excel, Outlook, Word and PowerPoint
* Team player

Nice To Haves

* Experience in a similar product quality control role ideally in a relevant industry (e.g. electrical components/accessories)

* Interest, qualifications or experience of working with electronics
* Previous experience of ISO 9001 quality systems


Cordant Group is an equal opportunities employer

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