Quality control technical administrator

Recruiter
Cordant People
Location
Hertfordshire
Posted
07 Dec 2018
Closes
10 Dec 2018
Contract Type
Permanent
Hours
Full Time
Quality Control Technical administrator

Main Duties

Product Responsibility:

* Ensuring the quality of products by inspecting incoming stock for its consistency and compliance.
* Product testing within the FSC laboratory to ensure products meet the required standards.
* Liaising with suppliers to resolve any product issues.
* Building relationships with independent test companies, including making site visits and ensuring the products are tested to meet the latest international standards.
* Working closely with the purchasing team to create new product opportunities and introductions, including the design and integration of new products into the range.
* Creating technical product documents for the business.
* Troubleshooting quality issues by identifying the root causes of RMA’s from customers, reporting quality issues and managing through to resolution.
* Help develop and deliver product training information on new and existing products, standards and test methods.
* Keeping up to date with changes to relevant standards and regulations.

Process Responsibility

* Continuously review quality control processes to drive improvements in products, packaging and service
* Preparing standardised work procedures and communicate them to relevant departments
* Create and complete supplier auditing documentation
* Ensuring test data is recorded accurately and documentation is filed correctly and available for future reference
* Maintaining calibration records for all testing and instrumentation equipment in the lab

Requirements

* Desire to learn and develop knowledge of products, procedures, applicable standards & regulations.
* Exceptional attention to detail
* Proven logical problem solving and analytical thinking capability
* Experience in data recording and handling
* Strong verbal and written communication skills with the ability to share and relay technical information to a variety of audiences
* Passion for quality and maintaining high standards and best practice
* Positive attitude and approachable manner
* Confident ability to use the Excel, Outlook, Word and PowerPoint
* Team player

Nice To Haves

* Experience in a similar product quality control role ideally in a relevant industry (e.g. electrical components/accessories)

* Interest, qualifications or experience of working with electronics
* Previous experience of ISO 9001 quality systems

CP3

Cordant Group is an equal opportunities employer

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