Audio Visual Technician

Recruiter
Prospero Integrated
Location
London (Greater)
Posted
07 Dec 2018
Closes
10 Dec 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Duties and Responsibilities

All services should be delivered punctually at scheduled times and in accordance with agreed SLA’s. The AV Technician is expected to arrive in good time for the start of the scheduled meeting setup-up time and remain until the required service is functioning correctly.

The Audio Visual Technician’s responsibilities include, but are not limited to:

Video / Audio Conferencing

* Video / audio conference setup and support. Best efforts should be made to ensure all sites are connected on time and receiving / transmitting good audio / video.

* Site certification of all new and relocated video conference systems.

* Assist with support for video / audio conferencing problems. Investigate faults and recommend further actions to rectify.

General AV Meeting Room Support

* AV equipment setup and support.

* Presentation / multi-media meeting room support, including duration support.

* Quick response to emergency / ad-hoc requests from the AV Helpdesk.

Faults and Room Checks

* Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure.

* Ensure that all faults are reported in the correct way and in a timely manner.

* Proactive maintenance / reporting to ensure all AV equipment is always of the highest standard and functioning correctly.

* Carry out first line fault repairs.

* Carry out all power down / up when required, usually involving out-of-hours overtime commitments.

General Duties

* Advise clients on best practice, either via email, phone call or face to face interaction

* Provide regular feedback on communication issues and service improvements

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