IT Support Technician

Halo Recruitment Ltd
07 Dec 2018
10 Dec 2018
Contract Type
Full Time
IT Support Technician

Salary; £20,000

We at Halo Recruitment are representing a software organisation based in Southampton who are searching for an experienced IT Technician to join them.

Roles and Responsibilities will include;

* Prioritising/Responding and Resolving support requests received by the IT Support system

* Maintain IT documentation and works instructions

* Network administration.

* Server administration and maintenance health checks.

* Active Directory administration

* Install and configure different appliances

* Perform PC hardware and software diagnostics and complete repairs.

Important Skills;

* Degree or relevant work experience

* Windows 2008/2012 Server

* Windows 10 Desktop

* Active Directory

* Microsoft Exchange 2016

* Barracuda Backup

* Computer setup and configuration, RAID, partitioning, registry, hardware installation, peripheral

* installation, clone/imaging and system troubleshooting.

* Network management and design, topology, hardware components (switches, firewalls, VLAN and SNMP etc.) and TCP/IP.

* Microsoft Office 365 applications

Desirable Attributes;

* have excellent communication skills, be reliable and capable of working within a small team and with your own initiate

* the ability to work under pressure, even in tight time schedules

* Microsoft SQL Server

* Microsoft SharePoint / Teams

* Mobile Phone administration (MDM)

* Remote connectivity methods (VPN, RDP, ISDN, etc.)

* PowerShell

* Dell OpenManage Essentials

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