IT Support Technician

Cordant People
07 Dec 2018
10 Dec 2018
Contract Type
Full Time
We are recruiting for an IT Support Technician to work for a large food manufacturing company based in the Coventry area,
Working as part of a 6 strong team you will support the business across multiple sites in all things IT related, working as 1st line support.
Salary: up to £22,000 - free parking, pension, reduced purchase on products.

Daily duties will include:

* Responding to IT logged tickets, capturing and categorising problems and related support requests
* Provision of 1st line support over the telephone, in person or via email
* Management of IT ticket queue, ensuring timely and accurate response to all tickets
* Escalation of all problems when needed to 2nd and 3rd line support
* Installation, configuration and relocation of computers, printers and related products

The ideal candidate will have:

* 5 x GCSE's at A-c ( 4-9) grades including Mathematics and English
* Previous experience in a 1st line support role
* Ability to work daily on the Coventry area
* Able to priorities a work load

The company offer a flexible working environment with the opportunity to express creativity.

Cordant People are an equal opportunity employer


Cordant Group is an equal opportunities employer

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