IT Support Technician

Recruiter
Cordant People
Location
Coventry
Posted
07 Dec 2018
Closes
10 Dec 2018
Contract Type
Permanent
Hours
Full Time
We are recruiting for an IT Support Technician to work for a large food manufacturing company based in the Coventry area,
Working as part of a 6 strong team you will support the business across multiple sites in all things IT related, working as 1st line support.
Salary: up to £22,000 - free parking, pension, reduced purchase on products.

Daily duties will include:

* Responding to IT logged tickets, capturing and categorising problems and related support requests
* Provision of 1st line support over the telephone, in person or via email
* Management of IT ticket queue, ensuring timely and accurate response to all tickets
* Escalation of all problems when needed to 2nd and 3rd line support
* Installation, configuration and relocation of computers, printers and related products

The ideal candidate will have:

* 5 x GCSE's at A-c ( 4-9) grades including Mathematics and English
* Previous experience in a 1st line support role
* Ability to work daily on the Coventry area
* Able to priorities a work load

The company offer a flexible working environment with the opportunity to express creativity.

Cordant People are an equal opportunity employer

CP3

Cordant Group is an equal opportunities employer

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