Systems Analyst

07 Dec 2018
10 Dec 2018
Contract Type
Full Time
Global brand and market leader within the distribution space, are looking to strengthen their IT team in Didcot. The business has made a major investment in technological innovation and automation and having undergone a major transformation exercise, they are now looking to strengthen the IT team to support this.

Key Responsibilities:

* Work with 3rd party support partners and other members of the business to ensure that the warehouse systems are fully operational whenever required.

* Work with the Data Analysts to resolve any feed issues between the stock and warehouse systems.

* Troubleshoot any system issues, working directly with any department, 3rd party, supplier, or customer to ensure the issue is resolved as quickly as possible.

* Develop, configure and maintain any new, approved system processes as and when required.

* Assist with solution testing and problem resolution, documenting outcomes according to organisational procedures.

* Ensure that all incidents and requests are logged and effectively communicate with all levels of the business on progress and outcomes of incidents, requests and changes and provide regular updates with clear expectations.

* Work with other support teams to provide effective end to end support across the systems and business processes.

Skills/Knowledge Required:

* Experience of working with multiple software applications in a technical systems support capacity.

* Experience working with JDA or other Warehouse Distribution Systems highly desirable, but not essential.

* An understanding of distribution methodologies, warehouse management systems, processes and guidelines.

* Able to work effectively in a team.

Working Hours:

* The position has a shift pattern of a repeating 3 weekly rota of 6am-2pm / 9am – 5pm / 2pm-10pm every Monday to Friday.

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