Server Engineer

07 Dec 2018
10 Dec 2018
Contract Type
Full Time
High Availability Engineer

Start Date: ASAP
Location: Midlands (Leicester ideal)

Contract: Full time ongoing contract

Salary: £24,900

Other: Vehicle supplied and all tools equipment provided. A Full UK driving licence is required.

25 days holiday p.a. plus public holiday’s

The successful candidate will need five years Employment /Academic history and will be Credit and CRB checked.

Hours: Basic hours of work will be 40 hours per week between Monday to Sunday, plus night shift, evening/weekend cover as per rota

Based in the Midlands you will be working in a large Enterprise Territory taking field calls to maintain and support Enterprise hardware on large enterprise accounts.


Resolve clients’ questions or problems and technical troubleshooting on a range of multivendor systems.

Serve as primary support liaison between company and customer.

Performs installs, moves, adds and changes as required

Takes responsibility for additional follow-up, testing and troubleshooting services or problem escalation


Good problem solving skills required with an Electronic / Mechanical or Electrical background

Ability to work as part of a team as well as independently

Maintains a high degree of professionalism in actions

Ensures a high level of customer satisfaction throughout the service delivery transaction

Flexible approach in out of hours/shift working

Standard hours per week are 40hrs mon-Sun - Various shifts to be covered on rota - including evening/nights/weekends


Preferably has knowledge of some Enterprise products or equivalent multi-vendor systems, laptop repair and other transferable skills considered.

* zSeries, pSeries, iSeries, xSeries
* Tape and Disk Storage products, thus allowing responding to and troubleshooting technical service hardware repair requests, on enterprise-level servers. Also, have knowledge on multi-vendor products would be an advantage:
* Enterprise Server and Storage products,
* DWDM, Cisco Network Products, NetApp products.
* Lenovo Laptops

To further your career at a global IT services company within High Availability systems. Apply here today.

Please note, you will need five years employment and/or academic history and will be Credit and CRB checked

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