Account Services Lead - Events Agency

Recruiter
ROYALL APPOINTMENTS LTD
Location
Leatherhead
Posted
28 Nov 2018
Closes
10 Dec 2018
Contract Type
Permanent
Hours
Full Time
Account Lead (Comms & Engagement – Automotive) – Events Agency Ref 669 Our client is an impressive Events and Communications Agency who have a formidable executive leadership and creative team, the world’s best in fact. Join them and you will go far! They are looking for a Client Services Leading for Communications and Engagement on the Automotive Side. Do you have experience with leading, strategically growing and delivering a range of client accounts? Please read on! The Role of Client Services Lead Assume overall responsibility for the day to day management and delivery of client services briefs through active team management and distribution of workload Set the quality of work standard and be the client’s escalation point Effectively manage the delivery of income targets set for the account or account portfolio Be able to contribute to strategically focused creative briefs, idea generation and campaign execution, ensuring they adhere to the client’s brand, policies and relevant legal / regulatory restrictions where necessary Continuously adapt and adjust approaches to benefit the client needs ensuring high standards of client satisfaction, and adapt the company account plan where necessary Maximise income opportunities whilst providing best value for the client, feeding back to the designated line manager with improvements and New Business Opportunities Lead Business Review Meetings with the key client stakeholders Ensure metrics and effective record keeping enable timely client reporting, and provide useful data for commercial discussions Foster Key internal business relationships, i.e. Creative, Finance, Human Resources, IT, Live Production, Video etc. Ensure compliance of all activity with relevant industry standards Participate and support the culture of the company What are we looking for in the Account Services Lead – Automotive This exciting opportunity for an energetic, enthusiastic and ambitious Senior Account Manager / Account Director / Head of Client Services ideally from an automotive or creative/experiential events background with a proven track record of managing high-performing project teams and automotive client accounts to join a growing company working across a broad range of projects for a variety of clients. You will need to be an experienced senior project manager to both oversee the delivery of a number of sold projects. Events include press launches, conferences, dealer training events and general experiential marketing activity especially dealer programmes, within the UK, often across Europe and sometimes beyond. Complex budget management, reconciliation and good understating of ROI and evaluating techniques. You will need to be able to work under pressure, have extremely good communication skills and a sharp attention to detail. A positive, flexible and adaptable and be exceptionally organised, and an ability to plan their own and more junior colleagues’ time well. Able to identify and challenge client’s strategic direction, market trends, key stakeholders Confident to propose and lead bold innovative solutions Excellent business development experience and confidence Strong interpersonal skills Warm, positive and open personality Strong leadership skills Excellent financial and commercial understanding Confident communicator Effectively, to manage the conception and delivery of creative and innovative event solutions according to project/client objectives and the policies and goals of the company Key skills / experience Proven track record of over 5 years’ experience in event/project management with at least 3 in a team management capacity. A good proportion of this must have been spent in the automotive sector, ideally, however we would consider other sectors, or some automotive if credible experience can be demonstrated. Ability to manage multiple projects simultaneously Knowledge of working with Microsoft Office tools Ability to grasp complex concepts quickly and pay attention to minute detail. To this end, a detailed knowledge of the intricacies automotive events and vehicle logistics will be essential · Excellent negotiating and organisation skills · Experience of small team management · A clean, full UK driving licence · Flexibility to work to deadlines and to work away from home This role would also suit: Client Account Manager, Account Manager, Senior Account Manager, Account Director, Senior Account Director, Group Account Director, Head of Automotive Events, Events Director Automotive, Client Service Lead Automotive, Client Relationship Manager, Client Engagement Co-ordinator, Client Account Manager, Senior Client Account Manager, Customer Engagement Director, Director of Client Engagement, Client Liaison Manager, Account Director, Automotive Events Director, Senior Events Manager Automotive. Client Account Manager, Account Manager, Senior Account Manager, Account Director, Senior Account Director, Group Account Director, Head of Automotive Events, Events Director Automotive, Client Service Lead Automotive, Client Relationship Manager, Client Engagement Co-ordinator, Client Account Manager, Senior Client Account Manager, Customer Engagement Director, Director of Client Engagement, Client Liaison Manager, Account Director, Automotive Events Director, Senior Events Manager Automotive. Client Account Manager, Account Manager, Senior Account Manager, Account Director, Senior Account Director, Group Account Director, Head of Automotive Events, Events Director Automotive, Client Service Lead Automotive, Client Relationship Manager, Client Engagement Co-ordinator, Client Account Manager, Senior Client Account Manager, Customer Engagement Director, Director of Client Engagement, Client Liaison Manager, Account Director, Automotive Events Director, Senior Events Manager Automotive.

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