IT Support Technician

Recruiter
Alnwick Computerware LTD
Location
Alnwick
Posted
28 Nov 2018
Closes
10 Dec 2018
Contract Type
Permanent
Hours
Full Time
JOIN OUR TEAM - IT Support Technician 1st and 2nd Line Support Services. We are searching for a person who is very comfortable dealing with businesses and general public. Most importantly the right candidate will have a personal interest in IT Solutions, and a desire to develop a career in the industry. The role : Engage clients and build/strengthen relationships by providing superior customer service and support on IT technical issues. Coordinate communications between service delivery resources and clients. Manage IT technical service requests, service issues, relationships, and other client related needs. Dispatch and respond to escalated customer inquiries as

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