Customer Retention Advisor

Pier Recruitment
28 Nov 2018
10 Dec 2018
Contract Type
Full Time

Insurance Retention Advisor

Location: Hove

Salary: £18k with performance bonus £22k OTE

Hours: Mon-Fri 9.00 - 18.00 (shift between these hours and one night per week till 7pm)

My client is looking for a bright and dynamic individual to join their retention team based out of their office in Hove.


* Contacting policy holders about their renewals
* Going through other options available
* Dealing with incoming queries
* Retaining customers
* Going through quotations
* Working to renewal targets
* Updating the CRM accurately

The right candidate will have the following skills and attributes:

* Proven telephone Customer service/sales/retention background
* Customer focused
* Have a proven background of working to targets and KPI's
* Ideally have worked within a FCA regulated environment

This is a great opportunity to work within a friendly and expanding organisation that offers great training and progression. For more information on this role please contact Sarah Nicholas on 01273 947810 or apply today!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.

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