System Support Co-ordinator
McLaughlin and Harvey has a permanent vacancy for a System Support Co-ordinator to work at our Glasgow office, Strathclyde Business Park, Bellshill. Working as part of the IT Department the role will help maximise the company’s investment in existing and new IT systems by delivering training, providing advice, and co-ordinating project configuration and roll-out. Role Responsibilities: Conduct IT Inductions for new starts and ensure staff have the right access for their specific role. Be involved with working groups supporting the development and roll out of new systems, ensuring they meet business needs. Support the roll-out of any new systems or features. Provide general user training for our core business systems, with particular focus on Viewpoint (4Projects) and Fieldview platforms, as well as our bespoke applications such as our in-house CRM and contract management systems. Managing Viewpoint and Fieldview set-up and configuration, project calibration, creation of mobile forms etc as new projects come on stream Provide general user training for Microsoft Word, Excel and Powerpoint, Outlook and Skype for Business, and providing “how to” assistance to colleagues in the use of these applications. Carry out site visits to train new staff, support existing staff, and demonstrate systems to external client / design teams. Conduct system audits to ensure colleagues are using our system well, and providing guidance on training or process improvements that can be made. Creation of learning support materials / user guides / “how to” documentation The System Support Co-ordinator role is a great opportunity to get involved and help ensure the success of new systems currently being introduced. The role will involve regular travel to our operational sites across the country, and affords the rare opportunity to be both office based and carry out sites visits as and when required, and when your diary permits. Experience within the construction industry is preferred but not essential. We are an Equal Opportunities Employer.