Technical Support SQL Analyst

Recruiter
Wallace Hind Selection
Location
Northampton
Posted
27 Nov 2018
Closes
09 Dec 2018
Contract Type
Permanent
Hours
Full Time
Technical Support SQL Analyst

Are you a Technical Support SQL Analyst looking to join an forward thinking, growing and rewarding company who value their employees and offer the opportunity to work from home? This is an opportunity to work in an relaxed, down to earth and young yet professional environment where almost every new role is generated through in-house progression or growth. Founded in 2007 this company has quickly grown to be a market leader with their first of it's kind product being used in over 65 countries.

SALARY: £26,000 - £30,000

BENEFITS: 25 Days Holiday, plus statutory Bank Holiday + Onsite Parking + Casual Dress policy + Company Paid Activities (bowling, meals, summer BBQ) + Death in Service (three times basic salary) + Flexible remote / home working + Company Pension

LOCATION: Northampton

COMMUTABLE LOCATIONS: Wellingborough, Kettering, Daventry, Towcester, Milton Keynes

JOB SPECIFICATION: Technical Support SQL Analyst

Working as a Technical Support SQL Analyst in this innovative, advanced software house you will use your SQL and coding experience / skills to handle and resolve escalated service desk calls.

You will be responsible for;
· Reviewing code for bugs and expected functionality, software updates, SSL certs, Server configuration
· Writing advanced SQL scripts, querying / amending DB
· Installation of MIS software as well as importing data from previous MIS
· Provide clients with a Disaster Recovery service, maintenance and setups
· Provide support to the service desk advisors to support problems through guidance, escalation and training.

REQUIREMENTS: Technical Support SQL Analyst

To be successful in this Technical Support role you will have proven working experience of SQL alongside excellent customer service skills to consistently deliver an outstanding level of service. You will need to be very self motivated who is a 'go getter'

As such the Technical Support Analyst will require the following skills and experience;
· Experience of programming / debugging
· Querying / writing scripts in SQL
· Diagnosis and investigation experience within a IT support function

THE COMPANY:

The company operates globally delivering their sector's most exciting and innovative software. My client gives you the opportunity to enhance your skills through a range of projects and technologies. Due to the massive growth they offer natural progression and in-house promotions.

It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: IT Support, Helpdesk Support, SQL Developer, Service Desk Analyst

The Old Vicarage. Duston. Northants. NN5 6JB. Please note that the postcodes used for this vacancy are for searching purposes only, they may not refer exactly to where the role is based.

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