Sales Administrator and Provisioning Coordinator

Recruiter
Focus Group
Location
Brighton
Posted
28 Nov 2018
Closes
10 Dec 2018
Contract Type
Permanent
Hours
Full Time

Provide administrative support to the Network Services Sales Team and Provisioning Support to the Network Provisioning Team. They need to maintain the quality, compliance and service delivery standards of Focus Networks.

Principal Responsibilities:

• Provide administrative support to the Network Services Sales Team, tasks to include;
• Provide sales quotes using online tools
• Create customer order forms – entering the relevant information into the Focus order form and sending to customers to complete
• Enter order information to Synergy and Networks Spreadsheet
• Creating prospect databases using linked in and other online tools
• Reconciling invoices and raising queries with suppliers where needed
• Deal with incoming enquiries, both on the phone and email.
• Perform work related errands, as requested by the Head of Networks Services
• Day to day delivering of Network Services (EFM/Ethernet/DSL/OSA etc); ordering through to handover in line with our ISO framework. Owning the relationship between supplier and customer ensuring smooth implementation
• Update and maintain Network Services records in a timely and accurate manner
• Requesting SLG credits back from carriers and ensuring we receive these
• Any other relevant duties to ensure the smooth running of the department

Skills required:

• Excellent organisational ability
• Attention to detail
• Positive outlook
• Common sense, logical approach
• Demonstrable ability to take ownership and manage multiple tasks or projects of varying complexity in a controlled manner

Desired skills:

  • · Experience in Microsoft Visio

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