Senior IT Support Technician

Recruiter
CTM IT Support
Location
Cambridgeshire
Posted
28 Nov 2018
Closes
10 Dec 2018
Contract Type
Permanent
Hours
Full Time
Senior IT Support Technician - ctm IT Support design, install and support IT systems for businesses in the East of England. We are looking for a Senior IT Support Technician to join our team in Stow-cum-Quy, just outside of Cambridge. The Senior IT Support Technician is a full time, permanent post with a salary on offer of £25,000 - £27,000 plus benefits as well as profit share.

The Senior IT Support Technician will be supporting our clients' IT systems and servers. This role will involve providing support for our wide range of clients involving both on premises Windows Server, Microsoft Azure and Office 365 cloud services as well as client systems such as Windows 10. You will need to be skilled in analysing problems, IT support issues and providing diagnosis with solutions.

The typical day of our Senior IT Support Technician is to answer calls & emails from customers on the helpdesk, server administration and going onsite to visit our clients.

Skills and attributes required:

- Fantastic customer service and communication skills
- Minimum of 2 years' experience within a client facing IT consultancy role
- Managing expectations for multiple clients
- Working knowledge of Windows Server, Windows 10 and networking
- Working knowledge of Azure, Office 365 and Hyper-V would be beneficial
- Full UK, manual, driving licence

On offer is a salary of £25,000 - £27,000 plus benefits as well as profit shares. We have three shifts per working day, the first starting at 7am, the last finishing at 9pm. Other company benefits include: matched pension contributions of up to 4% of your basic pay, team social events/activities, involvement in our charity of the year and access to our foosball table!

As an ISO 9001:2015 company and recognised Investors in People Gold employer, our commitment to continuous learning and high product quality are critical to the success of the business and team. If this sounds like the opportunity for you and you have the relevant skills and experience, please apply by forwarding an up to date CV as soon as possible. We look forward to hearing from you.

NO AGENCIES PLEASE.

This vacancy is being advertised by Spider. The regions Fixed Fee Web Recruitment Company. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex and Cambridgeshire.

Additional keywords: IT Engineer, IT Technician, Senior IT Engineer, Senior IT Technician, IT Support, Tech Support, Technical Support

By applying for this role you give permission for Spider to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Spider Web Recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment

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