Product Maintenance Engineer
Mitratech are looking for a talented Product Maintenance Engineer to join our product development hub conveniently located at brand-new, modern offices on Swansea High Street. In return for joining our highly-skilled team on a full time, permanent basis you will receive a competitive salary along with a wide range of exciting benefits that highlight Mitratech’s commitment to its people. Mitratech is a proven global technology partner for corporate legal and compliance teams. Our approach to work is proactive, collaborative and committed. The professionals who thrive at Mitratech are those who know how to balance individual excellence with teamwork. We believe enthusiasm fuels great work, so we look for people who are truly passionate about creating an environment of ownership, transparency, continuous improvement and a dedication to driving the best possible experience for our clients. The Product Maintenance Engineer role: We believe in keeping our stack narrow by maximising the benefits of each piece of technology we embrace. As such, the main highlights for our Product Maintenance Engineer are: C#, SQL Server, Asp.Net, WinForms, WCF, Web Services. This is a junior to mid-level role for aspirational developers looking to develop their careers with a company that truly invests in its employees. Key Responsibilities of our Product Maintenance Engineer - Own product maintenance and support issues, translating these into software solutions - Create bespoke tools that improve our delivery capabilities and increase customer satisfaction - Implement solutions to timescales as agreed with the Maintenance Team Manager - Provide support to QA team members for efficient testing cycles - Build relationships with stakeholders from other departments to ensure frictionless working What we’re looking for in our Product Maintenance Engineer - Commercial experience as part of a development and/or technical support environment - A keen problem solver and enjoy varied challenge - An aptitude for embracing the unknown and learning new technologies - Creative and innovative outlook towards solving problems - Team player and have an appreciation of the impact of your changes - The ability to communicate effectively with both technical and non-technical staff of all levels inside our organisation Benefits you can expect as a member of our UK Product Development Team - Flexible working arrangements - Bonus Scheme Eligibility - 25 days paid annual leave - 3 additional company assigned days off (usually reserved for Christmas/New Year) - 2 additional days for volunteering initiatives - 6 weeks parental leave at full pay - 3% employer contribution towards pension - AXA Private Medical Insurance - Zurich Life Insurance (3x annual salary for death-in-service) - Season Ticket Loans for travel - Childcare Vouchers - Wide range of Company Perks such as: Happy Hours, Quarterly Lunches, Annual UK Parties, Office Field Days, Office snacks and fruit, Wellness Challenges and Initiatives If this sounds like the opportunity for you and you would like to join our team as our new Product Maintenance Engineer, please apply today! All applicants meeting minimum qualifications will be required to complete a 30-minute online assessment as part of your candidate application. We are an Equal Opportunities employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, marital status, age, sexual orientation, gender identity or disability.