Personal Injury Specialist

Recruiter
Finda Recruitment
Location
Manchester
Posted
27 Nov 2018
Closes
10 Dec 2018
Sector
Legal
Contract Type
Permanent
Hours
Full Time
esure – Personal Injury Specialist – Manchester – Full Time – Permanent – Up to £25,000 pa DOE Plus Bonus + Excellent Benefits Do you have knowledge of claims processes and systems? Are you looking to work for a company that strives to be a great place to work and creates a culture in which employees enjoy coming to work? Do you have the ability and confidence to influence and negotiate? If so, esure are currently recruiting for a Personal Injury Specialist to join our claims team at our Central Manchester offices. We are looking for a proactive and confident individual with experience working in the Motor Insurance industry, who can manage the end to end personal injury claims process. You will play a pivotal role within our business, achieving a balance between the provision of an excellent quality of service and maintaining commercial focus in order to meeting company targets. If this Personal Injury Specialist role sounds like the opportunity for you, please apply today by following the application link below! About Us Founded in 2000 by Sir Peter Wood, we are a successful, UK based, personal lines insurer offering a range of insurance products including car, home and travel insurance. Our insurance brands include esure and Sheila's Wheels. We now employee over 2000 people across our three sites and provide insurance cover for over 2.4million people. As a business we aim to make esure a great and enjoyable place to work as well as being able to provide an excellent service and product to our growing customer base. Role As a Personal Injury Specialist, you will deal with customers who have been involved in motor incidents. This requires you to assist them with their personal injury claims whereby Third Parties are represented. You will play a fundamental part within our business, achieving a balance between the provision of renowned quality service and commercial focus, ensuring company targets are met. This role is primarily concerned with negotiating, influencing and liaising both internally and externally to mitigate and control the loss to the business. You will be expected to fully assess and investigate the claim, ensuring that the settlement is suitable whilst also ensuring you deliver a high level of customer service at all times. At one time you will be managing 10-20 claims so you need to be able to manage and prioritise a busy workload and show efficiency in your working style. An outstanding customer-focused service is at the heart of all our claims handling and tactful, sensitive investigations to ensure the right decisions are reached for every claim. Key Responsibilities, Skills and Attributes Attained a IFC Level 1 and 2 or shows willingness to work towards this Knowledge of third party claims and personal injury handling Motor Insurance Experience Ability to work to deadlines and time pressures Ability to work to KPIs Understanding of the Road Traffic Act Ability to influence and negotiate Qualified to GCSE level (Maths and English – Grade C minimum) Computer literate Knowledge of legal framework Knowledge of Financial Conduct Authority and Regulatory compliance Knowledge of claims processes and systems Awareness of fraud indicators Benefits Competitive Salary Annual Leave from 25 days plus Bank Holidays (increasing with grade and length of service) Contributory Pension Life Assurance Discretional and Festive Bonus Subsidised Canteen Refer a friend scheme Talent Development Programmes 25% Discount esure and Sheila’s Wheels insurance 15% Discount on esure and Sheila’s Wheels Travel Insurance Number of cycling related offers including 10%-20% off at Halfords Discounted travel membership Next Step If this Personal Injury Specialist role sounds like the exciting opportunity you are looking for, then please apply today, by submitting your CV. Good luck and thanks for your interest in esure. Package description esure – Personal Injury Specialist – Manchester – Full Time – Permanent – Up to £25,000 pa DOE Plus Bonus + Excellent Benefits Skills Required claims, insurance, personal injury, claims handling, legal, finance, financial

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