We require an experienced Registered Manager to manage three small high quality Extra Care services for older people across Kendal, Windermere and Ambleside. You will have the values and commitment to lead the staff team to provide the highest standards of customer care and person-centred service delivery and to promote independence, choice and wellbeing.
The role will involve the operational management of the service and you will ensure that the services meet the care standards and expectations of the local authority commissioners.
You will be expected to work effectively with families and other agencies and to maintain a positive and trusting relationship with the on-site Housing Scheme Managers. You will need skills in contract and relationship management. You will undertake quality assurance checks at both services to ensure compliance with essential standards of care. You will need to be hard working, accountable and have strong organisational skills. Each of the services have high quality housing and we work positively in partnership with the relevant housing officers for the relevant schemes.
This is an exciting opportunity to work in partnership with other agencies to provide a holistic and joined up approach for meeting the needs of older adults. You will respond to referrals, undertake assessments and take part in allocation processes. You will ensure that each person moving in to the service has a personalised care plan which ensures that their needs and preferences are met.
You will have relevant skills, knowledge and at least three years experience gained in the care and support of older people in settings such as Extra Care, home care or residential care. You will have previous experience of staff supervision and management. You will be expected to bring a warm, caring and person-centred approach to your work and to be able to work collaboratively and flexibly with our service users and their families. You will demonstrate a commitment to re-ablement principles and to promoting dignity and independence.
An accredited health or social qualifications is required, such as NVQ 4/5. In return we can offer you good conditions of service and personal development opportunities. We offer a strong charitable ethos and a supportive, friendly and inclusive culture.
For informal queries and for further information about this role email Julie Cooke, Service Director.
Creative Support is an equal opportunities employer and is committed to delivering high quality care through a diverse, well trained and supported local work force.