Business Change Manager - DV CLEARANCE REQUIRED

Capita TRACS
Milton Keynes
23 Nov 2018
09 Dec 2018
Contract Type
Full Time

Due to the urgency of this requirement, DV clearance is required.


  • Minimum 5 years' working in a Business Change arena.
  • Experience of introducing a major business and process change (both cultural and technical) in a complex organisation.

Change Management

  • Develop a clear understanding of the case for change and benefits, and the realisation of these benefits.
  • Alignment of change activities across the business, including those delivered by other business areas.
  • Release own communications on the business change of the project.
  • Develop business change strategies and business change planning (in conjunction with project owners) in line with the programme delivery plan.
  • Work closely with Project and Programme Managers to develop process changes, and embed lasting change.
  • Develop and deliver appropriate training, cascade and support material to accompany changes, develop appropriate skill levels and ensure business change is effectively embedded and communicate these changes.
  • Establish the most appropriate mechanisms and methods to be used to support the implementation of changes.
  • Assist Programme and Project Managers to plan and put in place the mechanisms to deliver and sustain the changes amongst the project.
  • Baseline, measure and coordinate the realisation of business change benefits.

Communication/Stakeholder Management

  • Manage effective change communication with your customer, management and senior levels.
  • Perform detailed stakeholder identification and analysis, and develop a clear understanding of the change from stakeholder perspectives.
  • Implement stakeholder management, ensuring that appropriate stakeholders are engaged and consulted in a timely fashion.
  • Management of business change documentation and reporting.
  • Source and provide best practice and industry standard examples of business change management and guidance as required.

Personality fit

  • Persuasive and good influencing skills, ability to build effective relationship across the organisation.
  • Flexible and result driven approach to planning.
  • Demonstrable stakeholder management skills.

Due to the urgency of this requirement, DV clearance is required.

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