Senior Clinical Systems Support Analyst

LA International
23 Nov 2018
09 Dec 2018
Contract Type
Full Time
We are looking for a Senior Clinical Systems Support Analyst working on the go live and early life support of a new Electronic Patient Record System. You will be managing an existing team and up-skilling them in Systmone as well as putting processes into place. The successful candidate will the a Systmone subject matter expert (SME) with team leadership experience.

The role duties are as follows:
* Share SystmOne knowledge with rest of the support team.
* Create and ensure all Support documents are complete , accurate and up to date.
* Pick up other clinical systems knowledge
* Engage in pre go-live, early life and post life process.
* Provide 2nd line BAU support for Clinical Systems.
* Working in a support team and training and Mentor Junior team members in the team.
* Engage in config, uat and change in live following change management process.
* Working closely with other teams e.g. Applications Development team.
* Investigating and developing solution to day to day issues.
* QA solutions developed by other team before they go-live.

Essential experience includes:
* At least 18 months clinical systems administrative/data management experience in a senior role
* Extensive experience of Systmone - multiple modules - experience of support and configuration
* Experience of managing or leading a team
* Excellent documentation in addition to strong verbal and written communication skills
* Experience of ITIL - change & release management

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.

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