Software Support Analyst & Trainer, Technical Support, SQL, App Support
- Full Time
Software Support Analyst & Trainer, Technical Support, SQL, App Support My client are searching for an energetic and enthusiastic Software Support Analyst & Trainer to join their Oxford-based team. The new Software Support Analyst & Trainer role will play a vital part in helping new clients and users become familiar with their software. As part of a highly successful software company, the Software Trainer will need to be confident and an excellent communicator. If successful the Software Support Analyst & Trainer will enjoy an array of benefits including training, career progression and valuable experience with both software and with clients. The ideal Software Support Analyst & Trainer someone with customer facing support experience that wants to grow into a formal training role whilst at the same time building on their existing support skills. My client will also help to provide the necessary training to enable the successful candidate to become a certified Software Trainer. Essential requirements for the Software Support Analyst & Trainer role: Strong presentation skills to both large and small groups is a core requirement. Ability to explain complex technical concepts to a non-technical audience. Technical troubleshooting skills. Strong communication and interpersonal skills as the successful candidates will be working directly with clients. Quick to learn with the ability to work as part of a busy training and support team. Desire to grow into a formal end user training role. Desirable requirements for this new Software Support Analyst & Trainer position: Experience of training small groups on software products. SQL Server/ Relational Database experience. Experience of contracts and finance management systems. The Software Trainer role involves the following tasks: Product Training / demonstration 1st and 2nd line software support On-site consultancy / Go live assistance As well as a strong academic background the Software Support Analyst & Trainer will require a positive attitude, a proactive approach and willingness to learn on the job! This new Software Support Analyst & Trainer is based in an ideal central location in the beautiful city of Oxford only a short walk from the train station. It is easily commutable from various locations in the area including Abingdon, Aylesbury Bicester, Banbury, Buckingham, Didcot, High Wycombe, Reading, Swindon, Thame, Witney and many more. My client are also open to candidates who are looking to relocate from anywhere in the UK. So if you are an aspiring or experienced Software Trainer with the relevant experience please apply today for immediate consideration. Software Support Analyst & Trainer, Technical Support, SQL, App Support Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! Please see our website for terms and conditions. Haybrook IT Resourcing is Oxford’s leading IT recruitment agency. With exclusive access to some of the region’s most successful companies, send in your CV today to secure your next IT position. Haybrook IT Resourcing Ltd acts as an employment agency and an employment business. We value diversity and always appoint on merit.