Apprentice Support Technician
Apprentice Support Technician As an Apprentice Support Technician, you will be trained on how to: Assist clients with installation, configuration and ongoing usability of system hardware and software Offer daily systems and operations IT support Troubleshoot hardware and software issues in person, remotely and via phone You will be working for... An IT Support and Telecoms firm based in Wilmslow. This company has over 40 years of experience, providing businesses across the nation with specially tailored IT Support & Telecoms solutions. They have recently expanded to Glasgow and London. Working hours... Monday - Friday, 9:00am - 5:30pm (1 hour for lunch) Extra Benefits... 28 Days Annual Leave (inc Bank Hols & Xmas) All expenses paid trips to Glasgow and London Free lunch and cake on your birthday! What are the IT Apprenticeship requirements? GCSE Grade A-C in Mathematics & English (or equivalent e.g. Functional Skills or A-Level) A passion for IT Basic knowledge of hardware Excellent problem-solving skills Good communication IT qualifications you will receive... Infrastructure Technician Level 3 MTA Networking Fundamentals MTA Mobility and Devices Fundamentals MTA Software Development Fundamentals MTA Cloud Fundamentals* (optional change: MTA Server Administration Fundamentals) CIW Internet Business Associate CompTIA Cloud Essentials Certification CompTIA A+ Certification Your future is lit... Upon completion of your IT Apprenticeship, a full-time position may be offered and you could be eligible to study for a Level 4 IT Apprenticeship.