Are you an experienced Customer Service professional with experience working within an operational environment? Are you looking for a new challenge? South West Water provide reliable, efficient and high quality drinking water and waste water services throughout Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers and be amongst the best in the water industry. An exciting opportunity has arisen to join one of the South West's leading employers as a Distribution Technician for our team based in Roundswell, Barnstaple helping to maintain the water distribution network compromising of water mains, water pumps stations and service reservoirs. The Role The Distribution Technician will provide 'Pure Service' to our customers through effective customer interaction, network operation and maintenance in order to meet the required quality and quantity. You will resolve contacts in a proactive manner to ensure reactive work is minimised. Additionally, you will work with the Drinking Water Services Manager to ensure Drinking Water Services asset base is effectively maintained. The role comes with the requirement to participate in a standby rota. The Ideal Distribution Technician: Proven ability to work within a team environment but also on your own. Proven ability to communicate and liaise effectively with internal and external customers in both verbal and written contexts. Excellent customer service skills with the ability to act with tact and diplomacy towards others General Health & Safety awareness Strong skills in problem solving and fault finding IT literate and able to use mobile technology Experience within the utility sector Have a desirable understanding of pipeline construction Demonstrable knowledge of working in the highway Full UK driving license Ability to show resilience in a fast changing operational environment Rewards & Benefits: In return for your hard work as our Distribution Technician, we can offer a circa £20,000 per annum dependent on skills and experience + standby and call out payments. We also offer a range of excellent benefits, working within in a team-orientated and collaborative environment, for a company that strives to be environmentally, socially and economically sustainable. If you have the skills and experience to join our team as a Distribution Technician, click apply today. The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Full terms and conditions of the CVWOW business can be found on our website.