Application Support Specialist
- Full Time
Application Support Specialist – Competitive Salary – Remote work (Stansted-based Company) The Role Advance7 have three positions available for an Application Support Specialist as a result of the rapid growth of their SRE practice. The role is customer facing and mostly in London requiring very short onsite visits, with a remote working scheme. Call-out support during off-peak times can provide very generous bonuses. This is a fast-growing area for us, and a great opportunity to develop with us. It is not essential that you have SRE experience, and that is why this is such a great opportunity to grow into the role. We operate with specialists in specific SRE disciplines and rotate our people through those disciplines to produce fully rounded SREs. The key responsibilities of an Application Support Specialist include, but are not limited to: •Diagnosis of recurring latency (response time) problems, errors and faults •Improvements to monitoring systems •Automation of diagnostic data capture and analysis •Emergency Response to critical instances where the causing technology is not obvious Advance7 aims for a 50/50 split between reacting to issues and proactive work (improvements and automation) The Company Advance7 is an evidence-based IT performance and stability consultancy. With multi-skilled people, proprietary tools developed over 29 years, Advance7 provides a world-leading IT problem solving service. Our Site Reliability Engineers investigate complex performance problems every working day, and that means faster and more effective problem resolution. We have specialised toolkits, highly skilled Application Support Specialists, and our data driven scientific problem diagnosis process. Using these assets, we are able get to the root cause of performance problems faster and more reliably than any other specialist, product or solution available. The Person The key skills and qualities of an Application Support Specialist: •Scripting skills in bash, Powershell or Python as well as basic knowledge of J2EE or IIS, relational databases and SQL, and IP networking essential •Education in Maths or Science to an A-Level standard required; degree preferred •Demonstrable skills in a mainstream language such as Java or C++, and some experience of writing code is highly desirable •Any experience in tools such as R, ELK or Splunk, experience using AWS, Azure or GCP, and any training or certification relating to networks, IP telephony or firewall technology is also advantageous •Should ideally be in a current IT role, whether as Site Reliability Engineer, Solutions Architect, ITSM Consultant, Sysadmin etc. and believe that DevOps and SRE philosophies represent the future of IT operations. If you are keen on joining this exciting, forward thinking company and taking the next step in your career, then please click the apply now button to find out more.