Service Charge Advisor

Location
Altrincham
Salary
Up to £20000 per annum
Posted
27 Nov 2018
Closes
25 Dec 2018
Ref
00089536
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Operations
Contract Type
Permanent
Hours
Full Time
Service Charge Advisor
Location: Altrincham
Salary: £20,000 per annuum

This company, together with their other well known property group, specialise in property development, property lettings and property management - operating throughout the UK.

They are seeking a Service Charge Advisor who has experience of service charge demands and an understating of leasehold management, with an awareness of compliance regulations. As well as a strong focus on customer service.

Job Description:
To be responsible for issuing service charge demands, chasing payment of service charge and updating the accounts system.

Job Role:
- Raise service charge demands with the appropriate accompanying documentation.
- Chase payment of service charges.
- Respond to leaseholder enquires by phone & e-mail, providing all necessary documentation in order to resolve their enquiry.
- Investigating accounts to ensure payments have been set up in order to settle the account in full by the end of the charge period.
- Allocate payments correctly to the correct charge.
- Keep key notes on all communication & agreements made.
- Provide general office support as required.

Desired skill:
- Knowledge of a Property management system,:- Propman, Cube or similar

Key Skills:
- Well organised with a high level of attention to detail.
- Able to self-manage, multi-task and prioritise workload.
- Proficient in all Microsoft programmes including MS Word, PowerPoint, Excel and outlook.
- Able to communicate proficiently and professionally both in writing and orally.
- Able to work as part of a team but equally comfortable working alone.
- Flexible in approach.
- Applies discretion and confidentiality in all matters.
- Excellent relationship building skills, both internally and externally, at all levels.

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