Digital Media Programmatic Account Manager

Location
Weybridge
Salary
£28000 - £38000 per annum
Posted
20 Nov 2018
Closes
18 Dec 2018
Ref
00089401
Contact
Recruitment Genius Ltd
Contract Type
Permanent
Hours
Full Time
This is an exciting opportunity to join a full service website revenue optimisation specialist, acting as a display advertising agency would but for website publishers. They optimise website revenue streams across multiple technologies whilst offering a truly tailored service.

They are a rapidly accelerating start-up that has been created to fill the gap in the market, focusing on maximising publisher revenue as an outsourced solution.

The Role

- They are seeking an Account Manager to work with their current clients, but also supporting the team on new publisher implementation.
- You will ensure success of current running business, delivering first class client service in order to exceed client expectations.
- This opportunity will give exposure to working in a fast paced digital business who is at the forefront of programmatic, data and innovation.

Responsibilities

- Main point of contact for clients and dealing with any client requirements in a timely manner, and driving the day to day relationship.
- Manage a book of business consisting of publisher accounts and media groups.
- Monitoring performance and delivery against client objectives.
- Lead quarterly business reviews (QBRs) with clients that result in continuous on-going activity.
- Developing strategy and future roadmaps that will develop the client partnership whilst maximising the opportunity to increase share of revenues.
- Monitor and track customer activity through Salesforce, Asana and other channels
- Manage on-boarding process of new publishers within book of business from internal and external perspective.
- Acknowledge, respond and resolve client requests in a timely manner.
- Understand the product offering and be able to communicate this to clients in a clear and concise manner.

Requirements

Client management experience, including proven ability to handle multiple deliverables within tight deadlines.

- Technical experience of programmatic display advertising and the overall digital landscape.
- Track record of success in providing exceptional client servicing.
- Demonstrable ability to take responsibility and accountability, and act on client goals and objectives in a client service environment.
- Excellent communication skills and the ability to articulate performance analytics at differing levels of understanding.
- Troubleshooting and problem solving skills, with ability to overcome challenges and deliver solutions.
- Self-starter capable of thriving in a fast paced environment
- Taking a proactive approach in all areas of the role.
- Strong attention to detail and organisation skills.
- Excel and PowerPoint skills.

Education/Experience:
- Bachelor's Degree or equivalent is desirable
- 2 - 5 years' experience in Account Management in Digital advertising

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