App Support Agent

Location
Reading
Salary
£16000 - £18000 per annum
Posted
20 Nov 2018
Closes
18 Dec 2018
Ref
00089285
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
This company is a leading digital healthcare agency in the UK, developing innovative apps and websites for the healthcare industry.

They are looking for an organised and technically minded individual to be based in Twyford, Reading that carries all the people skills necessary to work in a fast pace and high standard environment.

This role will include a mix of first line email and phone support for users and clients. The successful applicant will manage the content and users for all their apps using their custom content management system.

The candidate will be working in a small team of young, talented individuals with a great reputation. This role offers a huge opportunity for growth and learning.

The right candidate will be ambitious and creative. They should be willing to take on responsibility whilst learning fast and growing within a flexible role.

Skills required:

- Organisation
- Strong writing and documentation
- Microsoft office (Excel)
- Ability to have phone and email conversations with people of different skills, experience and seniority
- Analytical thinking
- EU languages for customer support would be an advantage but is by no means necessary

Experience:

No experience required to apply but preferable proven track record in the above skills and relevant areas of work.

They spot the potential in talented people and believe in passion, attention to detail and work ethic over experience, especially in their graduates and younger employees.

Simply prove that you offer the relevant skill set and they will consider you for an interview.

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