IT Support

Recruiter
Applicant Services
Location
Dorset
Posted
12 Nov 2018
Closes
21 Nov 2018
Contract Type
Permanent
Hours
Full Time
IT Support Engineer £20-25K 24 days plus bank holidays plus additional 6 half day Fridays per annum, company van and company laptop Prodigy IT have a brilliant opportunity for a field-based IT Support Engineer to exercise their skills in a varied role where no two days are the same. You will be joining an award-winning best place to work MSP who have a very forward-thinking approach. The team is well structured with points of escalation and a great working atmosphere. You will receive external and in-house training including MS Certification and other professional development. IT Support Engineer Role Details The IT Support Engineer role will involve onsite technical support, installations, project work, and remote and in house builds and repairs. Proactive technical audits are also part of your remit so a keen eye for detail is essential. For the right person the natural progression would be moving into a 3rd line role which would involve more project based and complex installs. You will be joining an existing team of two onsite engineers serving clients typically within a 1.5-hour radius of Blandford Forum, Dorset. Working hours are Monday to Friday, 8:45am to 5.30pm As IT Support Engineer, you will have experience in the following areas: - Previous experience supporting small medium size business - Experience within Windows Server 2003,2008,2011,2012, 2016 environments - Hyper-V / VM Ware - Hosted/Cloud emails, backups, desktop solutions - MS Exchange 2003/2007/2010/2016 (Hosted/Local Exchange) - Terminal Service / Remote Desktop services - LAN / TCPIP / DHCP / DNS / Firewalls / VPN’s / WiFi / Cisco Meraki / Draytek - Windows XP/Vista/7/8/10 & MS Office range - General software, Sage Accounts, Anti Virus, Backup tools, etc - VoIP Systems What does the person look like? The IT Support Engineer will be a natural problem solver and have high attention to detail with excellent face to face customer service skills. You will pose great time management and prioritisation skills working well under pressure. The ability to multi task and deliver on time are also essential attributes. How to Apply If you have the desired IT skills and experience and would like to be considered for this IT Support Engineer opportunity click ‘apply’ and watch out for an email explaining the next steps to complete your application. You must be eligible to work in the UK Suitable skills and experience: Field IT Support Engineer, 2st Line Support, IT Hardware, IT Support, Desktop Support Engineer, Database Administrator, Onsite Support Engineer

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