Senior Support Assistant - Refugee Services

14 Nov 2018
21 Nov 2018
Contract Type
Full Time

Senior Support Assistant - Refugee Services
Location: Luton
Contract type: Fixed term contract (until 31st August 2020)
19 hours per week (Monday, Tuesday and Friday)
Salary: GBP 16,774 to GBP 17,137 per annum (pro rata)

We have an opening....
As part of the Refugee Support team, the Senior Support Assistant will be responsible for ensuring an efficient and reliable administrative support is being delivered to the team.

The overall purpose of the role is to provide administrative support to Refugee Support teams in Luton in order to support high quality service delivery to people in crisis.

In the role of Senior Support Assistant, you will work alongside the team who are delivering our services, and provide a vital link in our service delivery.

This role is 19 hours (3 days) per week and is required to work from Monday, Tuesday and Friday)

Say hello to the team.....
Within the wider Refugee Support team, this role is part of a team of staff managed by a service manager based in Luton and responsible for developing, coordinating, and delivering the casework support for refugees, asylum seekers and other vulnerable migrants in Luton.

The team are supported in their work by a team of volunteers who they coordinate.

The project provides casework, destitution and emotional support to refugees, asylum seekers and other vulnerable migrants living in Luton, many of whom are experiencing social isolation, trauma and separation while trying to navigate complex legal systems within the UK. From providing emotional support to reuniting families, we're committed to helping as many people as we can in as many ways as we can.

The role might be for you if......
You have an understanding and empathy with the needs of refugees and asylum-seekers

You're an effective communicator, both written and spoken, you will have good interpersonal skills including tact and diplomacy.

You're organised; you'll be able to carry out multiple tasks, work under pressure, use your own initiative, work independently and be able to take responsibility for specific tasks.

You will have great time management skills and be used to working to fixed deadlines.

You will have good general IT skills including the ability to use Word, Excel to an intermediate level and experience of using PowerPoint.

Closing date for applications is 23:59 on, Tuesday 27th November 2018.

Interviews are scheduled for Wednesday 5th December 2018.

A little bit more about us...
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

We offer a wide range of staff benefits, these include:

  • 36 days holiday (including Bank Holidays)
  • Option to buy an extra 5 days annual leave
  • Up to 6% contributory pension
  • Flexible working policy

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability.

Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies.

Connecting human kindness with human crisis

Similar jobs

Similar jobs