UX Researcher SZH

LA International Computer Consultants Ltd
London (Greater)
06 Nov 2018
08 Dec 2018
Contract Type
Full Time
My Client who is based in London is looking for a UX Researcher for 2.5/3 days per week for an initial 4 month contract with the potential to extend.

Role purpose: You'll gather insights using industry standard UX research practices to support the Employee Experience Programme. In the first instance, the role is for "iteration 1", covering: tools, devices, worksplace, and culture.

By applying a high level of user research skills and domain knowledge to solve complex user problems, you'll be directly affecting internal and external stakeholders to contribute towards the wider Employee Experiences strategy.
Held to account for: The quality of user insights delivered, ranging from: unbiased user interviews through to ethnographic observation to comprehensively understand the user, stakeholder and business needs. With the use of user journeys, personas, A/B testing, analytical & BI analysis, user scenarios and storyboarding, you'll be able to illustrate rationally and concisely the insight you collect.
Key accountabilities:
*Leading focus groups, surveys, ethnographic studies, and interviews
*Lead and contribute regularly to quality reviews such as retrospectives and post-mortems for your own, and peers', outputs
*To ensure the employees pains are gains are truly represented through your output
*Works independently to select the most appropriate methodology for the situation, which may require adaptation of existing methodologies to be pragmatic yet effectiveCore competencies, knowledge and experience :
*Experienced UX research practitioner
*Understands, and can judiciously apply, primary and secondary user-centred research approaches, including: interviews, surveys, data analysis, focus groups, online, prototypes and ethnographic studies
*Understands deeply and can apply user-centred design practices and methodologies, for usability and Persuasion, Emotion and Trust (PET)
*Capable of managing several work-streams to time and quality controls
*Expert and nuanced communicator, in written and verbal formats including presentations to large audiences
*Understand the purpose and roles of user experience professionals throughout a project lifecycle and follows usability guidelines and best practices
*Maintains composure whilst submitting cogent and structured arguments to gain buy-in and influence decisions to small groups of stakeholders
*Able to interpret stakeholders true opinions through their mannerisms, actions, and verbal communications
Must have technical / professional qualifications:
*Highly likely to possess a qualification to degree level, preferably in a discipline such as Graphic Design, Computer Science, Marketing, Psychology or Ergonomics

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015....

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