Loss Prevention and Health & Safety Coordinator

Recruiter
Michael Kors
Location
London (Greater)
Posted
31 Oct 2018
Closes
08 Dec 2018
Sector
Legal
Contract Type
Permanent
Hours
Full Time
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
To support the EMEA Loss Prevention team in providing an effective and efficient Loss Prevention service to the business, specifically in relation to Stock loss, Cash loss, People Protection and Premises Protection. Provide first line support to the Director of Loss Prevention, Senior Manager Health and Safety and the four Regional Loss Prevention Managers.
Job Responsibilities
* Support the Loss Prevention team to monitor, analyse and react in a timely manner to all Loss Prevention incidents within the business;
* Provide an effective & efficient analytical and reporting service to the business, specifically in relation to Stock loss, Cash loss, Fraud and incident reporting.
* Undertake administrative and analytical duties to support the team with internal management systems including CAMS (Compliance Audit Management System), LPMS (Incident Management System), Radius (CCTV) and FSI (Facilities Management System);
* Identify and report on financial losses related to both internal and external areas through data mining and exception reporting to include retail, e-commerce, International, Head Office and DC operations
* Exception Based Reporting – Continually maintain and improve the exception based reporting system. Maintain User Guide documentation that is complete and accurate. Meet all requirements of a systems “Super User” in the further development of this crucial investigative system.
* Support with Health and Safety management to ensure employee and customer safety, through health and safety policies and procedures and emergency response;
* Create, maintain and analyse statistical data and produce weekly and monthly reports;
* Support the wider team in identifying and resolving internal theft cases and review procedures to support in putting programs in place to prevent/reduce repeat occurrences
* Assist Director of Loss Prevention and Senior Manager Health and Safety with projects and implementations;
* Maintain a full and detailed vendor directory, liaising with vendors as required to ensure maximum benefit from their services and products provided and overseeing the process from appointment of vendors to the payment of invoices;
* Assist with organising internal and external events as and when required;
* Undertake team administrative duties including diary management and minute taking
Person specification
* The person will have previous analytical experience, with a good knowledge of Microsoft Access, Excel, SQL. PowerPoint and data mining tools, enabling them to provide an effective & efficient analytical, investigation and reporting service to the business.
* Experience of engaging with and influencing key internal and external stakeholders
* Investigator Mind-Set – Adopt the attitude of an investigator when examining data and working system reports. Look for the red flags and follow them to a conclusion. Seek the input of your supervisor and field loss prevention partners to grow your understanding of data.
* Excellent personal and group organisational skills
* Strong verbal and written communication skills
* High level of attention to detail and accuracy
* Able to work under pressure and define, structure and prioritise workload for themselves
* Able to deliver to a high standard within deadlines
* Able to thrive in a fast-paced, challenging environment and think on their feet
* Able to see the ‘whole picture’ and recognise the impact of activities across the Business
* Able to display a high degree of confidentiality and discretion

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