CRM Consultant

Recruiter
Connect2Staff
Location
Maidstone
Posted
09 Nov 2018
Closes
11 Nov 2018
Contract Type
Permanent
Hours
Full Time
CRM Consultant – Legal - £35,000

This leading Legal and data solutions organisation based in the heart of Kent are on the lookout for a talented CRM Consultant to work on ground breaking projects This is an amazing opportunity for an individual to work within a fun team and join a business who are investing in systems and who are at the forefront of their market.

“Have you got solid CRM experience? Are you looking to join a fast growing company?

Apply now!”

The Role

You will work as part of a team, within a fast changing environment, to deliver and support the ongoing development of the Dynamics CRM system. You will assist the IT Manager to engage with Business partners to identify new features and workflows. To develop, configure and document processes and support the organisation in realising tangible benefits from the CRM system. The role will include requirements gathering, functional specification, customizations, development (web resources, plugins, actions and workflows) as well as carrying out full tests on developed solutions and preparing and administering user acceptance testing. In addition, the role will include the production of functional and technical documentation, writing user guides and dealing with users' queries and issues.

You will

* Customise Dynamics 365 to comply with business requirements.
* Be experienced with knowledge of the out of the box capabilities of Dynamics CRM and be able to translate requirements gathered into functional solutions, including integration with current business operations.
* Develop workflows and processes.
* Have an excellent understanding of Dynamics CRM data integrity, lists import/export, duplication and data loads.
* Analyse and resolve problems for the end users according to SLA as well as fixing bugs when found.
* Create SRSS reports from Dynamics 365 database as per business requirements.
* Have a passion for IT, particularly databases and enjoy developing, interrogating and getting the most out of CRM systems ensuring compliance and best practice is

Key Skills

* Experience with Dynamics and a strong understanding of Microsoft Dynamics 365 and Dynamics CRM 2016.
* Hands-on experience of designing, configuring and customising Dynamics 365 or Dynamics 2016 online.
* Experience in deploying SSRS custom reports/Dashboards with Dynamics 365/2016 online.
* Good understanding of FetchXML.
* Excellent written and verbal communication skills.
* Ability to work on one's own and as part of a team.
* Certification will be added advantage.
* Plugin development and knowledge of JavaScript will be an added advantage

Successful applicant will be contacted no later than Tuesday the 16th of October

Commercial Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates

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