Cluster Sales Administrator/Researcher (Maternity Cover) - Warwickshire

Recruiter
Marriott Hotels Golf & Country Clubs
Location
Rugby
Posted
09 Nov 2018
Closes
08 Dec 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Cluster Sales Administrator/Researcher (Maternity Cover) - Warwickshire Posting Date Nov 07, 2018Job Number 180033EJJob Category Sales and MarketingLocation Forest of Arden Marriott Hotel & Country Club, Warwickshire, Warwickshire Brand CorporateSchedule Full-timePosition Type Non-Management/HourlyStart Your Journey With Us The Forest of Arden Marriott Hotel offers its associates a competitive salary, gym membership, staff meals, car parking and generous global hotel discounts for you, your friends and family.An exciting opportunity is available to start your Marriott journey in our Cluster Sales team at this four star hotel where you can receive long term development and career opportunities.The Forest of Arden is part of an exclusive collection of Marriott country clubs and is located in the heart of the West Midlands, located betweenSolihull and Coventry with easy access to the M6, M42 and M40, just four miles from Birmingham NEC, Airport and International Train Station.Facilities of the Forest of Arden include our AA rosette-awarded restaurant, Cast Iron Bar and Grill, two golf courses including our championship Arden course, a driving range and the Golf academy. There is our relaxing Spa with 8 treatment rooms, outdoor tennis courts and a fully equipped fitness centre. Job SummaryPerform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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