Customer Service Advisor - Travel Agent

Recruiter
Oakland Recruitment
Location
Stoke-on-Trent
Posted
30 Oct 2018
Closes
08 Dec 2018
Contract Type
Permanent
Hours
Full Time
My client is looking to recruit Personal Travel Advisor's.
Working in a call centre environment you will provide advise on a personal level to customers wanting to book holidays.
You will have passion for the travel industry and a solid drive for sales targets and selling.
You will have a proven track record in selling, you will be confident, enthusiastic with an excellent telephone manner demonstrating a positive flexibility towards client and business needs.

You should have basic PC knowledge, especially emails and Microsoft Office
Sterling time management. Ability to work some evenings and weekends
You will be responding to holiday enquiries by telephone and email
• Harvesting client requirements to provide excellent advice
• Following up enquiries to keep all opportunities alive
• Closing sales for happy customers
• Ensuring all the bits and bobs are present and correct (flights, hotels, transfers, extras etc.)

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