National Account Manager

Gi Group
London (Greater)
01 Nov 2018
02 Dec 2018
Contract Type
Full Time
The Gi Group is currently working with a leading European experts within foreign travellers shopping and tax returns. With over 1,900 staff within 41 countries and 305,000 merchants they are currently looking for an Account Manager to work with merchants across England, Ireland and Scotland.

This will be a national role, based from home and merchants stores.

This is an exciting opportunity for someone who is interested in client facing roles, developing the business and travelling!

You will responsible for managing and developing an assigned merchant portfolio) at store level and to generate new business leads.

Main duties and responsibilities
Accurate account management delivering the Sell-out objectives:
• Delivery of account specific contractual obligations & agreed activities at store level
• Delivery of all in-store staff training at merchants site
• Support terminal installations
• Business Statistics analysis, presentation, discussion and action with Store Managers on a regular basis as agreed by Sales Manager
• Action plans and store visits in line with company segmentation model
• Accurate use of CRM to plan, record and report account specific activity

• Experience of relationship management ideally in the FMCG, retail or financial services
• Strong interpersonal, verbal and oral communication skills
• Driven and enthusiastic individuals, who can use their own initiative
• The skills to build and maintain strong customer relationships with an ability to grasp customers’ current and potential needs
• Good use of time management skills, can demonstrate ability to prioritize
• PC Literate. Competent user of Microsoft Office and spreadsheet applications
• Team spirited – Can work alone but can also work as part of a team

As this role will cover a lot of travelling, expenses will be covered for fuel, trains or flights and more information about locations are available.
You will be required to hold a full UK driving licence

For more information please contact and I would be happy to assist. Please apply now!

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