Audio Visual Solutions Architect

Recruiter
Prospero Integrated
Location
London (Greater)
Posted
01 Nov 2018
Closes
09 Dec 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Essential Duties and Responsibilities

Responsible for to address field business cases to development solution offers in support of sales efforts, including ownership and delivery of the solution design documents as needed from sales channels, including but not limited to;

• Respond to RFx activity form sales channels as needed at unpredictable volumes

• Provide mentorship to lower level Architects

• Document specifications for customer solution including but not limited to o Reservations Method(s)

o Conference Launch Requirements & Method(s)

o Expected Conference Volumes

o Incident Management Requirements

o Managed Device Components & Service Level Definition

o Service Reporting Requirements

o Deployment Timeline Requirements/Phased Deployment Definitions

o Specification of any custom requirement including delivery scope

o Development of Service Bill of Materials (list of Products & Quantities required for pricing)

Develop concise solution context to enable approvals where needed for custom solution aspects

• Proactively provide input to Product Management and DevOps Teams based on the following market intelligence: o Customer objections to company products and services

o Gap analysis from Customer Requirements Specifications

o Competitive intelligence supplied by customers or learned via a bid process

Skills and Abilities

• Communicate and interact with internal employees, clients and colleagues in a professional and timely manner

• Self-starter capable of working independently and ensuring to meet deadlines

• Excellent communication and interpersonal skills, both verbal and written

• Ability to balance multiple tasks with changing priorities

• Excellent structured problem-solving skills

• Demonstrate time management skills with attention to detail

• Ability to troubleshoot complex AV/UC network and connection issues

Education and/or Experience

Minimum High school diploma or equivalent

• Minimum 5 – 7 years’ experience in UC Solutions/Video Conferencing Engineering in similar or related filed

• Bachelor’s Degree in Computer Science, Computer Engineering, Electrical Engineering or related field is desired

• Information Technology generalist with proven experience with Internetworking videoconferencing network technologies

• At least one Certification (CCDA, CCNA, MCP, PCE) or equivalent

• Technical Engineering Industry Certifications for Manufacture Video Conferencing (i.e. Polycom, Pexip, fka Acano, and others)

• Understating of various virtualization technologies is a plus

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