Customer Service and Retail Assessor-Southampton

Alderwood Education
01 Nov 2018
11 Dec 2018
Contract Type
Full Time
A leading training provider specialising in apprenticeships and work based learning training programmes, are looking to appoint an Assessor to deliver qualifications in Customer Service and Retail for a national Levy client in the South West.

In this role, you will be supporting a caseload of learners successfully through their qualifications, delivering on a 1-2-1 basis in their workplaces. This role is being offered on a full-time, permanent basis. The small caseload is spread between Portsmouth, Southampton, Bournemouth, Bristol and Bath.

You responsibilities will include:

* Advising, teaching, guiding and supporting learners to achieve their chosen qualifications on time with a high level of quality
* Liaising with the employer on the progress of the learners
* Carrying out learner reviews and work based assessments
* Preparing learners for End Point Assessment
* Building and developing relationships with employers and recruiting/ inducting new learners
* The ideal candidate will be a qualified assessor with the CAVA/TAQA or A1 qualifications. You will also need to have a background working as a retail manager or customer service manager.

Essential Qualifications:

* Assessing Qualification (TAQA/CAVA/A1) or Teaching Qualification (PTTLS or equivalent)
* NVQ in Customer Service OR NVQ in Retail
* Level 2 Functional Skills in English & Maths
* At least 3 years' occupational experience in a retail or customer service environment

Salary and benefits package:

* Competitive salary from £23,000 - £26,000 (depending on experience and qualifications)
* 25 days annual leave plus bank holidays
* Employer Contributory Pension
* Life Insurance
* 40p per mile mileage
* Healthcare
* Childcare vouchers
* Cycle to Work Scheme
* Charity days

If you are interested in applying for this position, please email your CV or call (Apply online only)

Alderwood acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Alderwood and may assist with processing your application

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