Credit Controller

31 Oct 2018
12 Nov 2018
Contract Type
Full Time
Main Purpose

To support, manage and develop working relationships with multiple customers maximising cash receipts and adherence to payment terms acting as an ambassador

* Maximise the collection of cash from both Commissioners and tenants.
* Ensure the Sage Credit Hound is accurate and complete for the portfolio.
* Ensure the accurate recording of debt and cash providing debt information to both external and internal customers.
* Ensure the implementation of all identified improvements to the credit control policy.
* Assist in the preparation of income budgets for buildings.

Key Accountabilities

* Assist in the development of the tenant database ensuring completeness and accuracy.
* Improve the knowledge base on debtors.
* Review amendments to billing to ensure accurate recording on Oracle.
* Develop and implement an improved, reliable invoicing cycle for all tenants ensuring invoicing is up to date.
* Ensure that credit notes are applied in a timely manner and that subsequent rebilling is processed without delay.
* Implement improvements to the companies credit control policy.
* Provide regular management reporting on debtors and income analysis and continue to develop the suite of reports available on Oracle and/or Sage in relation to debtors and income.
* Provide VAT analysis as required.
* Provide information in relation to potential bad debts with full history/ supporting documentation including regular review of the credit notes issued.
* Undertake reconciliations and amendments to billing.
* Identify and review proposed credit notes and process when approved.
* Resolve queries both from customers and those arising internally by colleagues in relation to debtors and billing.
* Attend meetings with customers and commissioners as required including travelling to other regions with property finance colleagues.
* Liaise with assurance team to ensure reliable systems of control are in place across the debtor function.

Person Specification

* Qualified credit controller.
* Verifiable Record of Continuing Professional development.
* Previous experience in a similar position.
* Sound and up to date knowledge of Sage and working knowledge of Oracle.
* Knowledge and understanding of tenant rental debtors.
* Experience of analysing complex queries and preparing debtor reconciliations.
* Excellent interpersonal skills.


* Participate in all aspects of continuous improvement to processes.
* Develop and maintain strong working relationships with all the finance team and wider company.
* Develop and maintain strong working relationships with all customers and stakeholders.
* Take responsibility for your own personal development and maintenance of professional competence through active participation in continuous professional development.

Problem Solving and Innovation:

* The role requires a high level of working to resolve queries and irregularities in billing and funding issues.


* The post holder will interact within the property finance team, the property team, the wider finance team, the wider company and with external customers and stakeholders

Interested submit your cv, and we will contact you as soon as possible

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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