Membership Advisor

£17772 - £20016 per annum
02 Nov 2018
30 Nov 2018
Recruitment Genius Ltd
Customer Service
Contract Type
Full Time
This Social Enterprise provides a range of diverse cultural, sporting and physical activities throughout East Devon and South Somerset, with a current base of 12,000+ members.

They are seeking to recruit a Membership Advisor to join their dynamic organisation at a time of significant change and growth.

Benefits include an Unlimited Leisure and Gym Membership, 6% pension contribution, CPD opportunities to enable career progression within their expanding Company and Employee Benefit Schemes.

Job purpose

The generation and conversion of membership enquiries to achieve monthly and annual sales targets for Honiton Leisure Centre, as determined by EMT and Area Manager. To assist Managers and Team Members to achieve membership retention targets.

Working Arrangements
Full Time - 37 hours per week flexible shift pattern.

To include regular evening and weekend working to support Centre based and outreach marketing and promotions to generate membership sales. This post will be based in Honiton Leisure Centre, with responsibility for membership enquiry and conversion to memberships. The post will need a clean driving licence and access to a car.

Key Activities
1. Membership Sales: Working with the Centre Manager and team to achieve the membership sales targets
2. Lead Generation: Maximise their membership potential through effective lead generation and follow up sales activity.
3. Co-ordination of Membership Sales Training requirements
4. Monitoring: Maintain quality records
5. Corporate Membership Sales
6. Marketing and Promotion Support
7. Have an Agreed Plan to Improve Personal Skills and Knowledge to Achieve the Job Purpose.

Essential requirements
- Excellent written and oral communication skills.
- Good numeracy and spreadsheet skills with the ability to plan and monitor targets and budgets.
- Proficient in the use of Microsoft Office products.
- Good organisational and administrative skills.
- Able to motivate self and team members to achieve sales.
- Full valid UK driving license and access to a car

Desirable requirements
- Educated to NVQ Level 3 in a relevant discipline.
- Leisure related experience in a customer service/sales environment
- Experience of working in a results & performance driven environment.
- Knowledge of trends within the Health and Fitness Industry relating to sales and customer relationship management.

This enterprise promotes equality of opportunity and welcomes applications for employment from all candidates.