Infrastructure Technician Apprentice in Bishop's Stortford CM22

QA Apprenticeships
Hatfield Broad Oak
01 Nov 2018
30 Nov 2018
Contract Type
Full Time

Employer description:

HD Clinical is a leading UK healthcare software vendor, providing the Solus Electronic Clinical Record and other software to over 300 customers in the NHS, Irish Health Service Executive and other professional care bodies in the public and private sectors.

We want someone who is...

Hobbyist, someone that self teaches and builds their understanding in their chosen subject Thrives in a hands on environment Able to work well as part of a team as well as on their own Can give examples of their strengths and knowledge Self-starter Able to follow instructions and complete tasks

Job Details:

Job overview / purpose:

The right candidate will learn how to build, manage and troubleshoot a complete network infrastructure including Hardware, software, firewalls, switches, virtualization, VPN, Cloud services, web filtering asset management, log file management, change control, cyber security, information security and compliance.

Main role: [will include but not be limited to]:

The role is to assist the staff and eventually customers to get the maximum productivity from their I.T. systems.

Initially the key responsibilities will be to manage:

Web filter Asset lists Approved software Log file checking and mining Log file retention and recording Unlocking user accounts Information security

As their skills progress the role will become fluid and they will eventually be trained to build virtual environments, manage connections to 200+ customer sites, implement network migration, firewall management, IP routing, VPN LDAP with 2 factor authentication, fault finding on desktops ,laptops and servers including web servers, terminal servers, email systems, accounting systems, CRM systems. Software install and management of windows servers, Sql servers, Oracle servers, windows desktops, Linux anti-virus, development software, Ms Office etc….

Desired qualities:

Pro-active Eager Enthusiastic Knowledgeable Friendly and likeable Have keen problem solving skills and ability to fix things (this doesn’t have to be I.T. related, fixing a bike, car, games console, fence etc…) Good communication Common sense Be flexible and willing to learn

Desired qualification requirements:

3 x GCSE (or equivalent) at grades A-C in any subject, plus GCSE English and Maths (or equivalents) at grade D or above.

Working week:

5 days per week,

Monday - Friday,

9am – 5pm,

35 hours a week, [all details will be confirmed with the employer]


£16,000 per annum

Benefits / Future prospects:

20 holiday- plus bank holiday Progression to specialist and permanent post

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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